• What is Oxygen Analytics and why should I care
• Data Visualisation, SharePoint Reporting, Power BI
  • Creating custom reports in SharePoint. Enables intro of complimentary development for custom reports, views and dashboards
  • Exporting data, linking to other applications and Power BI
    • Powerful reporting and high-level intro to Power BI, best-practice and how to get the most from Microsoft’s flagship Data Viz/Analysis tool

• Every ISAAC Oxygen app solution includes your train-the-trainer end-user adoption guidance, but often our customers don’t want to just get by, they want to be experts from the get-go.
• With our app-specific training for CRM, Intranet, HelpDesk and more, learn how to easily
  • Human-centric technology for a people-first world
  • Create, edit and manage records
  • Create manage and edit opportunities
  • File and find information fast
  • Manage all content via Web, Mobile or Desktop
  • Co-author centrally stored documents and share editable or read-only links
  • Data backup
  • Reporting and Monetizing your data
  • Etc

Microsoft Dynamics 365

• Develop user skills and increase knowledge
• Unlock the full potential of Dynamics 365 by mastering all features and functions
• Increase skills and adaption
• Etc

• Microsoft Office 365 – “Bring it alive 365”
  • What is Office 365 & how will it benefit me?
    • O365 overview, Design ethos, main features, accessibility, High-level overview of flagship apps and associated use cases (in brief)
    • What app to use when – SharePoint, Outlook, Yammer, Teams – best-practice (i.e. how to get the most from Outlook and not kill your PC in the process)
    • Licence Optimisation – Exchange email, Office applications
    • App overviews:
      • Teams, inc Phone System
      • Yammer
      • SharePoint
      • OneDrive
      • Office Apps (Local or Online Only)

• What is Teams and when should I use it?
• What is Yammer and when should I use it?
• How do Teams and Yammer successfully co-exist?
• What to use when?
• Tips & Tricks
• Use Cases

Microsoft Power BI

1. Beginner:

• What is Power BI and what is it designed for
• What can power BI do for me
• Power BI Desktop vs Online Service
• Limitations of Power BI
• Licensing
• Suitable data source in Microsoft Excel
• How to connect Power BI to your data source
• Exploring your data source and create basic charts and visualisations
• Understanding different chart types

2. Intermediate:

• Creating a broader range of charts
• Using filters and slicers
• Understanding visual interaction
• Creating related and interactive charts and tables
• Pinning key charts to create insightful dashboards
• Pre-configuring filters to highlight key insights
• Understanding the difference between reports and dashboards
• Creating insightful visual reports
• Printing and exporting your reports

3. Expert:

• Using Quick Insights
• Customising reports with additional text boxes and images
• Enhancing charts with custom colours
• Sharing your reports and publishing to web
• Ask questions of your data with natural language queries (NLQ)
• Creating tables and charts with NLQ
• Embedding reports
• Customising report look and feel
• Creating deeper levels of reporting drilldowns
• Customising your own data to provide focused reporting and stronger links between insights

Office 365 Security & Compliance

• Increase awareness around modern threats to security and discover ways to counter and avoid phishing & spoofing scams and implement highly robust security and compliance policies across your tech and workforce
  • General security awareness. Forms of phishing (email, text, telephone calls), best-practice avoidance, end-user education.
  • Data Management best-practice and how to manage GDPR compliance
  • GDPR overview and how it relates to your organisation and your role and the O365 and Oxygen tools you have available. Best-practice processes.
  • What is SPF, DMARC, DKIM