by Jason Yeomans | Feb 28, 2017 | Cloud Computing
Business today seems like it has changed beyond all recognition, even in the last ten years. But all the same principles still apply – and as always, the way work gets done depends on processes and tasks. Closing a sale and invoicing a customer; getting a document...
by Jason Yeomans | Feb 13, 2017 | Cloud Computing
It’s not uncommon for businesses without a customer relationship management (CRM) tool to work with an Excel database of their customers. But as expectations have grown as to what constitutes a satisfactory, good or great customer experience, managing these...
by Jason Yeomans | Jan 31, 2017 | Cloud Computing, Insights
Once upon a time, interaction with customers involved little more than maintaining a database of names and addresses. However, with the latest CRM trends impacting every industry, today’s marketers, salespeople and account managers have an almost unending and...
by Jason Yeomans | Jan 23, 2017 | Business Improvement, Innovation
The number of email accounts is predicted to reach 5.59 billion by 2019. That’s a growth of over 26 percent; testament to the staying power of one of the greatest business disrupters since the typewriter. Email is as much a part of professional life as caffeine or the...
by Jason Yeomans | Jan 17, 2017 | Cloud Computing
We could easily spend a few paragraphs in today’s blog talking about how business has changed in the last twenty, ten, or even five years. Or rather, how technology has changed within business, and how the business landscape has changed along with it. But they would...
