by Jason Yeomans | Feb 13, 2017 | Cloud Computing
It’s not uncommon for businesses without a customer relationship management (CRM) tool to work with an Excel database of their customers. But as expectations have grown as to what constitutes a satisfactory, good or great customer experience, managing these...
by Stuart Durrell-Potter | Dec 6, 2016 | Business Improvement, Cloud Computing, Insights
It’s increasingly common for remote collaboration tools to make part of the technology mix in modern businesses. From simply being able to check a document while on the train to letting field service workers update your CRM or allowing freelancers based abroad to...
by Stuart Durrell-Potter | Nov 30, 2016 | Business Improvement, Insights
Enterprise-level technology software often claims to be ‘flexible’, but how true is this exactly? Platforms made for holistic use across large organisations are often packed with features and functionality to improve business processes, offering users this high level...
by Stuart Durrell-Potter | Oct 17, 2016 | Business Improvement, Cloud Computing, Innovation, Insights
Whether it’s the ability to answer phone calls with your watch or paying for a tube journey with your smartphone, technology is constantly finding new ways of making our lives easier. While wearable tech and the Internet of Things are more popular in the consumer...