Missed Sales Opportunities
Growth. It’s what we all strive for, and what better way to achieve it, than to ensure you have delivered a superlative level of service to your customers. One of the easiest ways to achieve growth is to ensure you maximise every sales opportunity you are presented with; from understanding the customers exact requirements in great detail, to sharing information and collaborating with your colleagues on cross-selling opportunities. Retaining key process data and analysing trends enables gaps to be plugged and skills to be enhanced. Data is king.
Yammer is Microsoft’s Enterprise Social Network, embedded into your Office 365 environment, unlike most of the other tools within Office 365 the exact purpose of Yammer and how to get the most out of it isn’t entirely obvious, this document outlines some best...