Sales professionals want to sell. That’s it. Reporting is undoubtedly vital to the wider success of the organisation and particularly its ability to forecast revenue and resource requirements, but rather than have sales professionals spend time filling out reports and forecasts, make it something that happens as they do their real job (that’d be ‘selling’) – they’ll be infinitely more productive, more motivated and your reporting will be way more accurate anyway. Win: Win.
Use customer-led web or mobile forms to capture data that’s populated directly to CRM, automated task assignment and auto-responds to distribute and share tasks and manage customer expectations and integrate Outlook with your information management systems so filing emails, documents and sending proposals becomes a matter of seconds. Make it easier for people to be people, to collaborate and share experiences and watch business (and people) flourish.
Yammer is Microsoft’s Enterprise Social Network, embedded into your Office 365 environment, unlike most of the other tools within Office 365 the exact purpose of Yammer and how to get the most out of it isn’t entirely obvious, this document outlines some best...