Dynamics 365 CRM & ERP - ISAAC Intelligence

Unify your business – from data to people to processes – with modern, intelligent business applications that adapt to your changing needs.

ISAAC are Digital Transformation experts. Our Digital Workplaces deliver measurable results with endless possibilities and they cover requirements from small business through to enterprise.

Many Digital Workplace requirements are met by the Oxygen Digital Workplace, in whole or via one of our specific applications (link to Oxygen Digital Workplace page). Some requirements are broader and require a Dynamics 365 solution.

For everyone else, there is the Oxygen Digital Workplace with Dynamics 365 – combine the best of all worlds to achieve the levels of productivity you aspire to and define your human-centric customer journey, just the way you want it…

Dynamics for Sales

Optimise sales processes, personalise engagement, win deals faster with actionable insights and predictive guidance. Personalise the customer experience.

Dynamics for Finance & Operations

Efficiently manage financials, manufacturing and supply chain. Unify in-store and back-office operations and create personalised shopping experiences.

Dynamics for Mixed Reality

Overlay digital content in real-world business scenarios for greater efficiency and teamwork.

Dynamics for AI

Sell smarter with actionable insights and predictive guidance. Gain a single view of customers to discover insights that personalise experiences. Improve customer satisfaction and operational efficient through intelligent insights.

Dynamics for Service

Meet rising customer expectations across channels and devices, optimise resources and make technicians more efficient. Solve problems in the field and deliver projects on time and within budget.

Dynamics for Talent

Find, engage and hire the right people. Accelerate time-to-impact with personalised onboarding experiences and streamline your entire HR process, drive self-service and collaboration.

Dynamics for Marketing

Find and nurture more leads, gain a single view of customers and identify insights to personalise experiences. Connect Dynamics 365 and LinkedIn to drive more meaningful engagement.

Starting Out

Our Digital Workplace, Creative & Technical Consulting Team have extensive experience in business process automation and mapping; we are routinely called upon to plan and implement CRM, ERP and business process optimisation to digital transformation solutions for our customer organisations – ensuring they are able to take full advantage of the latest in human-centric automated tech.

Consultancy & Strategy
RoadMap (inc Reporting requirements)
Configuration
Custom Development
Integrations (often to Oxygen applications or other leading 3rd party applications)
Deployment
Data Migration
Training
Ongoing Support

Need Saving

We are routinely asked to help companies who are no longer realising value from their outdated or underutilized CRM application, or indeed, are struggling to realise any kind of ROI on a stalled or failed Dynamics CRM implementation programme.

ISAAC can help get your CRM investment firmly back on track, including empowering User Engagement & Adoption, right through to proactive Support & Management.

We are routinely asked to help companies who are no longer realising value from their outdated or underutilized CRM application, or indeed, are struggling to realise any kind of ROI on a stalled or failed Dynamics CRM implementation programme.

ISAAC can help get your CRM investment firmly back on track, including empowering User Engagement & Adoption, right through to proactive Support & Management.

Need Training

Develop user skills and increase knowledge
Unlock the full potential of Dynamics 365 by mastering all features and functions
Increase skills and adoption
Etc

Learn More

The truth, the whole truth and nothing but… where is that customer info again?

by Iain Parker-Strak | Feb 15, 2018 | Business Improvement, CRM, Data Management

The truth is; companies do need CRM systems.An active sales team generates a ton of data; they can be out on the road talking to customers, meeting prospects and uncovering valuable information – more often than not, this information gets stored in handwritten notes,...