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SharePoint Online Development Professional

At ISAAC, we see a world where individuals, information and organisational intelligence integrate seamlessly. While modern technology is hugely powerful, it can be challenging to connect the dots to make it work together effectively.

Forget generation gaps and employee engagement; our apps are created to appeal to users of all ages; connecting employees with one central source of information, yet enabling each to work in the way that suits them best – Browser, Mobile or via Outlook. Our apps help people to get work done – they are the home for a company’s productivity.

Built in Office 365, and making the best of its collaborative features, our automated workflows remove mundane tasks from the working day. Choose from Intranet, CRM, Extranet, HR, HelpDesk and more to create your very own Digital Workplace.


  • Competitive Salary
  • Share Option Scheme after 2 years
  • Flexible Working & Work from Home Days (TBA)
  • 25 Days Holiday + 1 per year to max 30
  • Training & Support
  • Microsoft Qualification Incentives (MCSA/MCSE – Office 365 and more)

Your Attributes

  • Highly proactive with a can-do approach
  • Excellent written and verbal communications skills
  • Ability to deal with (occasionally) difficult customers
  • Ability to work under pressure in a fast-paced environment
  • Ability to multi-task and deal with a number of open tickets simultaneously
  • Hunger to learn and develop their knowledge
  • Someone who wants to go above and beyond for customers
  • Someone who seeks to deliver high levels of customer satisfaction

Key Responsibilities

  • To lead the scope, development and delivery of our Oxygen SharePoint application suite delivery to our customers
  • To ensure all solutions are delivered following ISAAC and Microsoft best-practice to unflinching standards
  • To lead and coach our development team (currently one other individual)
  • Work closely with the ISAAC Creative & Technical Director in supporting and testing innovation and R&D
  • Follow preventative maintenance procedures for all customers worldwide
  • Provide 2nd/3rd level support to customers
  • Clearly communicate with all relevant stakeholders affected by any task in a timely, professional manner as per SLA
  • Administration and support for SharePoint Online and its integration to the wider Office 365 suite
  • Prioritise support and maintenance tasks in order to meet service level expectations
  • Ensure comprehensive documentation of procedures is maintained, and system documentation and support processes are regularly reviewed
  • Occasional travel to customer sites in London

Essential Knowledge, Skills, Qualifications and Experience

  • Strong understanding and administrative experience of, but not limited to:
    • SharePoint Online (or Server)
    • Office 365 (inc all associated features)
    • Core Microsoft Office applications
    • Active Directory
  • The ability to investigate and trouble-shoot a wide range of technical problems, with patience, resourcefulness and a desire to help
  • Desirable: Microsoft operating system qualification(s) MCP, with a good working knowledge of server & desktop operating systems

Platforms & Solutions

  • Microsoft Office 365 including Exchange Online, SharePoint Online, Skype for Business, Yammer, Groups and Teams
  • Microsoft Windows Desktop Operating Systems (Windows XP, Vista, 7, 8, 10)
  • Microsoft Office Suite 2007/2010/2013/2016
  • Microsoft Azure Platform
  • Microsoft Exchange Server 2007/2010/2013
  • Infowise & DFFS

Our thinking is original. Our solutions are innovative. Our people are the key. If you believe you can add value to our team, tell us why.

To apply, please submit CV and covering letter to