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Cloud computing has secured a position on the mainstream business and IT agendas of organisations of all sizes. Rightly so; the benefits of the cloud model – lower total cost of ownership, rapid deployment, agility and scalability – compared to traditional IT, make it an essential focus for companies that want to succeed in the digital economy.

Traditional enterprise systems are notoriously costly and complex to use – this leads to employees disengaging and finding other ways or places to do or store things.

A human-centric Digital Workplace is different. It’s the first and most important step towards digital transformation, where tech is only one ingredient of your successful mix. Why? Because a human-centric digital workplace starts with people – this should be (but isn’t) obvious, after all its these people who are going to use the system, and to whom it must adapt to.


A successful digital workplace should be easily and securely accessible by everyone in your organisation.


It must be intuitive and logical to use.


Because people are different in so many ways, including how we consume information, it should meet every user in their comfort zone and accommodate the diversity that exists within your teams – that means accessibility via desktop, tablet or smartphone, web, app or from within other popularly used apps, such as Outlook.


It must be fun to use.


It should be adaptable to enable configuration to your processes, language and branding to ensure it not only feels familiar and enticing, but also scalable as your organisation changes and evolves.


Of course, it must be pro-actively collaborative, enabling people to share and co-author docs, news, tasks and requests.


It must actually make people’s lives easier.


There should be total integration with your existing information processing systems, such as Word, Excel, PowerPoint etc, or at the very least seamless transition.


It must contain automation, task management and things that really make a difference. The creation of new data is prolific, it must be easy to store, find and share information quickly.


Choose wisely and start slow. People respond best to new things a step at a time. This will ensure you achieve 100% engagement. Don’t force it.

Digital Transformation Infographic

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