Head Office: +44 (0) 20 3922 1222 / Australia Support: +61 (0) 2 9053 9703
Select Page

Taking an all or nothing approach to digital transformation results in so many more points of potential failure.

When you renovate an old house, you start by improving what’s there.

The same goes for digital transformation.

But instead of thinking of it as a “transformation,” it might help to look at it as Sergio Zyman does — “digital renovation”. Zyman’s book “Renovate Before You Innovate” preaches improving what you already have rather than scrapping everything and starting from scratch:

“True renovation is making changes to something that already exists, leaving the essence intact but giving it new vigour and perhaps new life …. It’s analysing your skills and leveraging them to make a bigger impact.”

Your own digital renovation may involve deploying new or updated software, migrating to the cloud or removing software you no longer need. But it doesn’t mean you do all three at once.

Digitally renovating will serve you better than a full transformation. What follows are some tips for enacting renovation best practices.

Let’s All Take a Deep Breath

You don’t have to look far to find articles and advice telling you how important digital transformation is for your company. Consultants call it an essential practice for “modernizing” your business.

You need to “disrupt to win” as the enterprise becomes more and more digital. Fail to do so, and you and your business will be left behind. But the following definition for digital transformation suggests it is less of a modern phenomenon than consultants and vendors would lead you to believe:

Digital transformation is the reinvention of an organization through the use of digital technology to improve the way it performs and serves its constituents.

I would argue that the “use of digital technology” in business is nothing new. Enterprises have used digital technologies for the past 60 years — from floppy disks and USB flash drives to Blackberry (the “work” phone), all the way to the emergence of the cloud.

Digital transformation, however, is about more than ensuring you have an array of the latest digital products and services at your disposal. It is about ensuring you are using those digital assets to improve the efficiency and productivity of your workers and the profitability of your business.

In such cases, digital renovation may be a more apt term than digital transformation.

This Isn’t a Race

Even if you believe they can benefit your company, implementing as many new technologies as you can — whether automation, advanced analytics or machine learning software — will likely become overwhelming. Remember, for each new technology you deploy, you:

1. Have to deploy new software into your environment and

2. Must ensure user adoption if you want to find value.

Migrating your business to the cloud is irrelevant if, once you have moved, your workers no longer know how to access their files or collaborate with colleagues. They end up feeling alienated, which will have an obvious negative impact on their productivity.

So even if multiple technologies appear that you believe can enhance your business, it pays to be patient. Don’t rush and commit to five new technologies at once. Prioritize which areas of the business can benefit the most from new technology and take incremental steps.

Optimize What You Already Have

As tempting as it may be, spending big on a brand-new platform will often result in certain areas of that platform going underutilized or ignored completely by your users.

But if you choose to “renovate” individual pieces of software, tools or services in areas where you know user adoption or productivity can be improved, this will offer you the best possible return on investment.

So, do your research. Ask colleagues, employees and your team which tools are used and which are ignored, and why. Is a clunky user interface leading to low adoption of software? Or are individuals finding workarounds elsewhere because using a certain tool takes up too much of their time?

Comprehensive Digital Transformation Takes Time

If you follow the ‘all-or-nothing’ advice of some vendors, digitally transforming your business can be a long and arduous process.

And in some cases, it will end up being too long. The rapid nature of technology change means once you have “transformed,” you risk the possibility that the perfect software you just installed is now obsolete.

For this reason, you must ensure any new technology you invest in is sustainable, both from the viewpoint of the software itself and in terms of user adoption.

By digitally renovating your workplace, rather than a full transformation, you get to upgrade the basics. You keep your employees happy, your bottom line happy and do more with what you already have.


We see a world where individuals, information and organisational intelligence integrate seamlessly. While modern technology is hugely powerful, it can be challenging to connect the dots to make it work together effectively.

Forget generation gaps and employee engagement; our apps are created to appeal to users of all ages, connecting each of your employees with one central source of information, yet enabling each of them to work in the way that suits them best – Browser, Mobile or via Outlook. Our apps help your people to get work done – they are the home for your company’s productivity Built in Office 365, and making the best of its collaborative features, our automated workflows remove mundane tasks from your working day. Choose from Intranet, CRM, Extranet, HelpDesk, HR and more to create your very own Digital Workplace.

You may also like:

Now is the time to leverage AI in your business

How to Successfully Leverage AI in Your Business Artificial intelligence (AI) can help organisations like yours gain an edge in today's highly...

Streamlining Success: The Power of Business Process Automation

In today's fast-paced and competitive business landscape, efficiency and productivity have become paramount. One of the most effective ways to...

Important Company Announcement

ISAAC Intelligence Limited acquires controlling interest in leading London Based Managed Services business  London based ISAAC Intelligence...

Why is a product mindset essential for digital transformation?

Why is a product mindset essential for digital transformation? The widespread use of computers and the internet has sparked the present digital...

ISAAC again shortlisted for the UK Business Tech Awards 2021

We are very excited and honoured to again be shortlisted for the UK Business Tech Awards. In 2018 we were nominated in the Tech Business of the...

Easily manage your employees location and ensure collaboration wherever they are

According to a poll of 520 business leaders by the London Chamber of Commerce and Industry almost half of London companies whose staff can work...

The March 2021 Microsoft hack – What was it? and why should you care? (for companies) – 3 min read

Widely reported in the mainstream news, due to the severity of this attack, Microsoft reported on the 2nd March 2021 that vulnerabilities in...

Help to Grow: Digital Initiative

2021 UK Government Budget, March 3rd Help to Grow: Digital Initiative In response to the Covid-19 Pandemic, the UK Government have launched a...